Privacy Policy

Manifesto Growth Limited, a company registered in England and Wales with company number 08870618 whose registered office is at 20 Northdown Street, London. N1 9BG

Hello website user! Thanks for visiting Manifesto. We’re all about the customer and in this case, that’s you. Our website is pretty straightforward, so be reassured there are no nasties lurking anywhere. If you want to know the details of what data we collect and what we do with it, have a read of our Privacy Policy.

Cookies
We do not use any cookies on this site, for analytics or other purposes.

Emails and newsletters
On our site, you might choose to give us your email address if you’d like to be part of the Manifesto community. If you do, we’ll invite you to events we hold or send you thought-leadership articles and case studies of our work that we think you’ll find interesting. By doing this, we’re collecting personal information from you. We use that information to tell you about the stuff you’ve asked us for but also to contact you if we need any extra information about you, to check our records are right and to check every now and then that you’re still happy to hear from us.

We’re more interested in helping our clients design brilliant customer experiences than doing a load of marketing ourselves, so we don’t rent, sell or trade email lists with anyone else. If you give us your details you can be sure you’re only sharing them with us.

We use a third-party provider, MailChimp, to deliver our newsletters, content marketing and event invitation emails. We gather statistics about who opens and clicks on the emails we send, using industry standard technologies to help us monitor and improve our communications. For more information, please see MailChimp’s privacy policy here. You can unsubscribe at any time by clicking the unsubscribe link which you’ll find at the bottom of all our general emails. If you do this, you will stop receiving emails from us straight away.
You can also email our customer data representative Adil Azim on mydata@manifestogrowth.com at any time to stop receiving emails.

How we store your data
If all you’ve shared is your email address through our website, then your personal information is only stored in MailChimp (see above for their Privacy Policy).
At Manifesto, we store information about clients old and new, prospective clients, colleagues and other associates or ‘friends of the family’ in a CRM system called Insightly. A CRM system is a customer database we use to organise contact information in a secure way and so that we can keep track of who we’re talking to, when and what about. Insightly’s privacy policy is here.
It’s important to our business that we know our clients and prospects well, and to do this we also keep a record of information that’s relevant such as job titles, the address of your place of work and the name of your company. Sometimes, people share these details with us directly and some we gather and store from sources in the public domain where people share their professional profiles such as LinkedIn.

Every month we conduct a clean-up of the CRM system to double-check that all the information about people who have unsubscribed is deleted from our database. If nobody at Manifesto has heard from you for two years, we’ll automatically remove your details from it.

You have the right to know what personal information we keep, and to amend or remove some or all of it whenever you like. Email our data representative Adil Azim on mydata@manifestogrowth.com if you want to enquire about or amend any of your personal information.

Reviewing this policy
This Privacy Policy was last updated in May 2018. We review it twice a year, and as needed. The next schedule review date will be November 2018.

Still want more details?
Here are our data collection principles according to the GDPR.
Accurate: Your data is accurate and kept up to date as much as necessary. We take every reasonable step to ensure that inaccurate data are erased or rectified without delay.
Minimal: we only collect the data we need in order to do what we need to do. That is, adequate, relevant and limited to what is necessary (this is called ‘data minimisation’).
Secure: we process personal data in a manner that ensures appropriate security, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.
Legal: your personal data will be processed lawfully, fairly and in a transparent way;
Specific: your data is collected for specified, explicit and legitimate purposes and nothing else;
Time limited: your data will be kept in a way that identifies you personally for no longer than is necessary for what we need to do.

Lawful Bases for Data Processing
Introduction
We process personal data on the following basis:
Consent: where you’ve given us consent to process your personal data.
Contractual: Either before we have a contract, so that we can communicate; if we’re entering into a contract, so that we can perform our obligations to you or if we have a contract together, so that we can keep our side of the agreement.
Legal: we need to comply with certain legal obligations
Legitimate Interests: where we need your personal data in order to conduct our business legitimately (except where such interests are over ridden by your interests or fundamental rights and freedoms.)

Right To Object To Processing
Introduction
Where the basis for our processing is in our own legitimate interests, you have the right to object to us processing your data. We have to stop processing your data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or we need the data in order to establish, exercise or defend legal rights. Your rights under the current ePrivacy Directive are not affected.
Automated Decision Making And Profiling: you have the right NOT to be evaluated solely on the basis of automated processing of your personal data.
Direct Marketing: you have the right to object to us processing your data for direct marketing, including profiling
Scientific Or Historical Purposes: you have the right to object under Art 21(6) & 83(1) if we are processing your data for scientific, historical research or statistical purposes.

Our Details
Manifesto Growth Limited
Manifesto Growth
20 Northdown Street
London
N1 9BG
Registered in England and Wales
Registration Number 08870618